Category: Medicine

Things they didn’t teach in medical school Part 12: How to run a business

One the the things they definitely didn’t teach in medical school is how to run a business.

It turns out that many doctors, especially those in primary care, but also those in specialist practice will be small business owners. In some cases they will be large business owners or small business owners having a lot of interaction with larger businesses.

I’ve already commented on quite a few “things they didn’t teach in medical school” but this one really isn’t covered at all. The others, so far, are touched on, but perhaps only in passing. A modern (Australian) medical graduate really confronts the business end of medical school when they are about to graduate – suddenly the insurance companies are taking you to dinner, locum companies are mailing your, the AMA is making offers.

When you finally finish your training and set up shop in a private practice then you might join or buy into an established practice or perhaps set up your own. Either way you will need to deal with government rules about licenses and billing, employing staff, leasing space and equipment, paying tax and paying yourself – all whilst doing your job of looking after people. In fact this is the first time you actually have to learn how the medical system works.

How to run a business isn’t taught in medical school – and it should be because it is part of reality. I bet somebody out there is making big bucks teaching docs how to do it.

Things they didn’t teach in medical school: Part 11 Public Speaking

This will be a brief one: they didn’t teach public speaking in medical school.

I did toastmasters in high school and then after doing the college exams and losing all humility I thought I was OK at public speaking. The a couple of years ago I gave a talk at a conference I was all nerves – it was the International Liver Cancer Association Meeting and I think it was the first and only presentation from an Australian. The room was one of those in which you were blinded by lighting and couldn’t see the audience well. All of the ‘gods’ were either on the stage panel or got up to ask questions afterwards. For the first time in ages I got ‘nerves’.

Speaking in public is something I actually have to do all the time but it is not always straight forward.

Here are some tips – both practical an perhaps tongue-in-cheek:

Tips on Public Speaking

“I don’t know where to start” – Studying during medical specialty training

Perhaps the commonest complaint of my trainees when they are in the first year of their specialty (medical oncology) training is that they just don’t know where to start. In one respect this is understandable – the party-line is you need to know everything.

These are my tips:

(1) study stuff that will make your job easier. If you don’t know how to prescribe anti-emetics to prevent chemotherapy-induced nausea then read up on this.

(2) study stuff you see in clinic or on the wards that you didn’t know anything about. This entails keeping a list – get a notebook, send yourself an SMS or email, use Evernote or a similar app to remind yourself what you need to look up.

(3) do sweat on the small stuff. In this case the small stuff is the basic science behind treatments. By knowing this you will be able to do the higher level activities better.

(4) have a plan. Set yourself a goal about knowing about a particular topic by a certain time.

(5) have a template of questions. Really – it is not possible to go and learn about ‘colon cancer’ without a targeted plan. Think of questions that that apply across disciplines e.g. is systemic chemotherapy useful for metastatic colon cancer, in monotherapy better than polychemotherapy, what is the optimal duration of therapy, etc, etc???

(6) study stuff that interests you – the other stuff will fall into place naturally

(7) volunteer to present at meeting or to teach – then you will be forced to study

(8) pick something you think you already know and revise it – get up-to-date

(9) close your eyes and drop your finger on a contents page

Things they didn’t teach in medical school: Part 10 Talking to patients about sex

It’s always the last thing that comes up in the consultation. You’re sort of winding up and your patient says “I’ve just got one more, um, question”……followed by a pregnant pause. “Well it’s been 3 months since the operation and I haven’t been able to get an erection”. This is basically how recent conversations with some of my rectal cancer patients has started. Unfortunately for many of these patients – after cancer, chemoradiation and then pelvic surgery there might never be a recovery and pharmaceutical aids like Viagra may not help. Some get a slow recovery over time as their pelvic nerves recover. The problem affects both young an old.

The reasons for sexual dysfunction are many and varied and range from physical incapacity to altered body image. In my peritonectomy patients has shown that men can experience erectile dysfunction and women can experience pain, difficulty lubricating an achieving orgasm. Many patients are concerned about sex when they have a stoma bag and women are often concerned about urinary leakage. In some cases patients have heard myths about it being unsafe to have sex after cancer or their health carers have given them overly cautious instructions about intercourse whilst on chemotherapy.

My communication skills training never covered this scenario. It’s even worse when the discussion is not just about the ability to perform sexual intercourse but also the issue of fertility. For younger people we do often discuss implications for fertility and might recommend sperm banking in men or various fertility treatments for women but more often than not sexual ‘side-effects’ are an afterthought. We aren’t actually taught much about how to treat these side effects nor are we instructed how to deal with the issues between couples. I’m sure part of the problem is society as a whole isn’t great at talking about these things so doctors are behind the eight ball to start with.

Talking to patients about sex is something we have to learn after medical school and the best way to do it is just try and relax and be frank about the issues.

For more on this topic see the NY Times blog post by Suleika Jaouad Life, Interrupted: Crazy, Unsexy Cancer Tips

Why don’t we tax complementary and alternate medicines?

Today I heard Dr Ken Harvey speak at our medical grand rounds on the problems of regulation of complementary and alternative medicines (CAM) in Australia. In a nutshell the current situation is that the Therapeutic Goods Administration undertakes minimal review of the effectiveness of CAM and has little capacity under law to protect consumers from potential harm.

The issues around regulation are unlikely to change in the near future – real change would likely require a change to the Therapeutic Goods Act and it is always difficult to change an Act.

Which leads me to wonder – why don’t we use financial regulation to reduce the use of CAM? Taxation of CAM might reduce its’ use by raising the price for the consumer. If this didn’t deter the consumers then at least revenue might be raised that can offset costs of conventional healthcare.

The estimated market in Australia for CAM is roughly half of PBS expenditure – which in the last year approached $10 billion. A modest tax on CAM could recoup a substantial percentage of the PBS expenditure.

Alternately a tax might impact revenue and force smaller vendors out of the market.

We want to tax miners – why not tax CAM companies?

The Pursuit of Excellence in Healthcare

Today in a discussion about what makes an excellent clinician a colleague suggested that he didn’t like the concept of ‘excellent’ because it implied aiming to be perfect – which obviously (perhaps) one can’t achieve.

I reject this assertion.

We need some assumptions. Yes – we can’t be perfect – but we can excel.

The dictionary definition(s) of excellence is:

n
1. the state or quality of excelling or being exceptionally good; extreme merit; superiority
2. an action, characteristic, feature, etc., in which a person excels

I’d like to propose a different definition of excellence that ignores perfection. Being excellent means always trying to be better and to do better. I believe this is the intent of pursuing excellence in healthcare. And yes – for some of the consumers this will be a perfect outcome.

Things they didn’t teach in medical school: Part 9a Self-management

So the RACP (Royal Australasian College of Physicians) has self-management as part of its’ Professional Qualities Curriculum. Well this wasn’t taught at medical school and it isn’t being taught or assessed by the college. Nor is it getting assessed for CPD/CME points.

Self-management includes stress management. This includes addressing work-life-balance.

My first comment is that the notion of ‘addressing work-life-balance’ is more likely-than-not written buy a bunch of middle-aged to elderly white males who have little concept of what outsiders to consider to be work-life balance. This is a homily. If somebody is happy working – let them do it. It is their source of balance.

But seriously. I’ve never really had a proper discussion with one of my trainees about stress management. At least in a serious sense. We’ve discussed ‘debriefing’ with one’s partner or colleagues but stress management can go beyond this.

Several lines of research are suggesting but haven’t definitively proven the role of mindfulness for managing patient symptoms and stress. This work might also provide guidance for physicians for managing stress.

Currently I’m testing the Headspace app for iPhone. In the old parlance this is meditation but mindfulness is a more approachable term for us folk who aren’t into alternative medicine. Interestingly I think I couldn’t have done this 5 or 10 years ago but now it is sitting nicely.

I don’t know if mindfulness training is going to improve my overall well-being but it seems mostly harmless and it is teachable to junior doctors who are having to deal with different stressors to me. There are flow on effects – if your doctor is better rested then he/she might manage your case better. If your doctor understands mindfulness-based therapy then he/she might recommend this app.

The Importance of Dispelling Myths in Healthcare

Medicine and healthcare is a natural home for myths and myth-making. Long before there were attempts at understanding the science of the body and disease, and before evidence-based medicine became fashionable medicine was based on anecdote, folklore and myth.

Medical myths are not a thing of the past, indeed new myths, like ‘vaccines cause autism’, are emerging all the time. A typical consultation with one of my cancer patients can primarily be spent trying to dispel myths like ‘not eating sugar will starve the cancer of energy’ or ‘surgery lets the air in and spreads the cancer’. Whilst many myths are mostly harmless some are very dangerous. I’ve had patients decline curative treatment and adhere to mythical beliefs. Potentially fatal childhoods are seen a resurgence due to myths around vaccination.

One of the roles of physicians is to be vigilant for myths and to dispel them whenever possible. Sometimes you will be surprised about what you thought was fact is actually a myth.

The following are some links for further reading:

BMJ Medical Myths

Cancer Myths

Myths, Presumptions & Facts About Obesity

Should I give my patients homework?

A number of my colleagues have complained to me that patients expect so much of their doctors but don’t actually do anything in return – by this I mean they don’t actually follow the instructions of their doctors, take their medicines, listen to the advice, etc, etc.

Which leads me to the question – should I give my patients homework? We are meant to be in the era of patient/consumer empowerment. This means taking responsibility for one’s own healthcare (decisions). Doing homework might be a way of completing the deal.

Any doctor knows that his/her patients spend a lot of time consulting diverse sources to become health literate. This ranges from consulting aunt Mavis to asking the boys at the pub to searching the internet. Mostly it is searching the internet.

Rather than letting the patients search blindly and discovering somewhere in the corners of Google that Mexican Cafe Latte Enema Therapy cures cancer why not prescribe a homework program that actually sends people to reliable information and education?

Homework is used in cognitive-behavioural therapy to good effect. Maybe there are other applications.

What they didn’t teach in medical school: Part 8 Teaching (on the run)

This will be short and sweet.

One thing they didn’t teach in medical school was how to teach. Maybe we weren’t taught this because we might start charging for all of the unpaid teaching time that we provide.

Teaching is obviously important because we need to teach the up-&-coming doctors how to be, well, doctors, but also because by teaching we get to explore for ourselves our own level of expertise and understanding. Good teachers usually know their stuff backwards and can expalin it simply.

Teaching can be hard and like everything needs to be tailored to the audience, the occasion and the context. I’ve certainly made heaps of mistakes along the way….apparently I’m scary.

Dr Fiona Lake and her colleagues have recognized this and come up with Teaching on the Run. Look up the website or check out the articles in the Medical Journal of Australia.