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What they didn’t teach in medical school Part 2: how the health system works

One of the things that wasn’t taught well when I went to medical school was actually how the health system works: in my case I’m referring to the Australian health care system but I’m sure the sentiment applies in other countries. Knowing how the health system works overlaps with how to run a business, which I’ll cover in a later post.

When you are studying medicine and even once you’ve graduated and working in the hospital you don’t really pay attention to how the health system works. The patients come and go and you do your best to look after them. It’s perhaps only once you actually have to go out and get a job, either in the hospital system or in private practice, that you start to care. When I refer to ‘how the health system works’ what I really mean is ‘how is health care paid for’. Once you get a job you are concerned with how you are paid and/or will pay other people. If you work in hospitals then you spend a lot of time listening to other people tell you you can’t do stuff because there is no money – even if what you want to do will result in real improvements and maybe even save money at the end of the day.

In Australia it is becoming even more important for medical students and junior medical officers to be taught how the health system works. As a result of the last round of health care reform the Federal government is phasing-in activity-based funding. So hospitals will be based on what they do according to a National efficient price. This sounds straight forward but in practice it is much more complicated. Hospitals won’t necessarily be getting paid on the basis of the activity they undertake. Governments must allocate budgets from finite coffers so the money local hospitals receives is based on projections, somewhat spuriously called targets. If the hospital undertakes more activity than predicted then unless it operates very efficiently it may end up over budget.

Medical students, junior and senior medical officers need to know about how activity-based funding works as they are the source of the the documentation about how much activity is being undertaken. Unless the doctor records not only the cholecystectomy but the co-morbidities of the patient and complications incurred during the hospital stay then ultimately the coding of the data to obtain funding will be inaccurate and inadequate. This in turn leads to inadequate models upon which the hospital activity targets are set.

These processes and in evolution and being rolled-out over the coming years. Doctors and their students need to become more familiar with how the system works so they can influence how their hospitals or practices are run and how the money is spent. Knowing how the system works will change how doctors work. Health care practitioners also need to be aware developments in primary care, such as the development of Medicare Locals. They will also need to keep up to date and the system is likely to change again. This is the decade of activity-based funding in Australia. The next decade might see a shift to process and outcomes-based funding and further changes to the way doctors practice.

I’ve only touched one major aspect of how the health system works. In Australia it is very complicated due to Federal, State and Local considerations. Medical schools will need to teach according to their local health care environment.

For more information see Activity Based Funding and the Independent Hospital Pricing Authority

What they didn’t teach in medical school Part 1: Behaviour Change

This is the start of an occasional series about stuff they didn’t teach me in medical school – and I suspect they still don’t teach this stuff. Where it was taught I suspect it was pretty poorly. These musings have come about because most of what I do now, that doesn’t fall into the categories of diagnosing or treating, wasn’t taught in medical school or as part of my specialist training. Some of these things include how to be an administrator, how to run a meeting, how to run a business, how to teach trainees and a whole bunch of stuff around fine-tuning the practice of medicine. I won’t necessarily have the answers about what to do to address these problems but recognition is the first step.

To kick it off with I’m nominating how to change patient behaviour.

Most of what I do on a day to day basis as an oncologist is prescribing medications to treat cancers. But there are a whole lot of behaviours that might also need to be changed or created to help my patients get through their illness. In the same way primary care practitioners need to be able to help their patients change behaviours in order to achieve preventative medicine goals.

Examples of behaviours and problems that might need to be addressed through behaviour change include tobacco, alcohol and substance abuse, obesity and poor fitness, poor adherence to medications or aberrant mechanisms for coping with illness.

I recall being taught how to detect these problems but not a great deal about how to address them. I suspect most busy doctors see their patients and go through the motions of discussing smoking cessation or some other behaviour change but either give up in despair or through lack of time or perhaps take the easy option and write a script for a patch or some other aid (which might help but should be part of a package deal not a one stop solution).

So every doctor dealing with these problems ought to read up or take a class on behaviour change. It’s all the rage in popular non-fiction right now with books on behavioural economics (Nudge by Thaler & Sunstein, Thinking Fast and Slow by Kahneman) and habit change (The Power of Habit by Duhigg) being in the best-seller lists.

If you’re a doctor reading this then one way to learn about it is to try and change one of your own habits. Here a some clues how Charles Duhigg Habit Change Resources

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A New Year of Music

After a relative year off having completed the 365 String Quartets in 2011 I’m kicking off the musical journey again with an emphasis on modernism, 20th Century & contemporary classical orchestral music. To be liberal about the 20th Century I’ll listen from the period of Brahms & Mahler to the present.

Kicking off the year is Detailed Instructions (for Orchestra) 2010 by Nico Muhly, played by the New York Philharmonic under the direction of Alan Gilbert.

The Curator Unplugged – Training Future Doctors in the Era of Electronic Decision Support

One of the key problems facing educators in medicine today is how to train future doctors in medical decision making in an emerging era of electronic decisions support in EHR (electronic health record).

 
Let’s look at the transition that is occurring. 
 
In the traditional model of care the doctor is presented with diagnostic and management problems by a patient. The doctor gathers information to make this decision. The doctor does this by history taking, physical examination and selection of tests that will aid him/her in the decision making process. In some, perhaps many circumstances the doctor will need to seek additional decision aids. These decision aids were originally hard copy textbooks, journals and guidelines but now are accessed online. The decision making process combines automatic responses learning through repeated observation and practice and critical reasoning hopefully informed by the best available evidence.
 
In the new model of care the history and examination are entered into the EHR. The EHR can then act as an iterative decision aid. It may suggest an order set of tests based on the history and examination. When these results are available it may in turn suggest treatment pathways or modification to treatments e.g. in guiding antibiotic dosing based on renal function derived from blood results. The EHR becomes a 3rd party in the decision making. To add to the complexity the patient may be more engaged than ever before. The patient may have contributed their history electronically and be armed with a list of differential diagnoses and treatment options derived from research conducted on the internet.
 
In the new model of care the processed leading to the decision are apportioned differently. The formulation of initial impressions may be supplanted by algorithms. Electronic decision support may provide some advantages in terms of standardization of practice leading to quality and safety improvements. Equally so, for a long time, the algorithms will not be artificial intelligence. The role of the medical practitioner must become one of knowing when following the algorithms is appropriate and when the system needs to be overruled. The doctor, or nurse, needs to be able to justify this and also explain to the patient why they are bypassing the system. Indeed, the role of the medical practitioner, more than ever before, moves from being the source of truth to being the filterer of options and the explainer of decisions. Practitioners will need to be able to promote health literacy in their patients in order to allow them to use the information they have found on the internet.
 
When I originally started thinking about these problems I thought simplistically of the doctor as a knowledge managed collating the necessary data needed to make medical decisions. In the EHR-enabled environment this would appear, at face value, to become easier. In reality the role is greater than collector it is one of curator. The curator must work with their environment, the EHR,  and use both system 1 and system 2 (see Thinking, Fast and Slow by Daniel Kahneman) to make decisions. Currently, physicians who have trained in the traditional methods may actually frown upon use of electronic decision support but they may be better equipped to use it than the doctors of the future. If the doctors of the future are trained in an environment of instant decision support they may fail to gain the clinical experience necessary to recognise when the algorithms are inappropriate. The doctors of the future may be buttressed by electronic decision support but might have less capacity to deal with more complex problems and decisions simply by virtue of not having at one point sweated on the easy stuff. Their medical system 1 may not have grown enough to allow the best use of system 2.
 
Frank Davidoff compares physicians to musicians declaring that “clinical practice is above all a matter of performance” (Ann Intern Med. 2011;154(6):426-429). If this is the case then the training doctors of the future will need to spend at least some of their time ‘unplugged’ from the eletronic decision support in order to hone the skills needed to perform medicine at the highest level. Trying to establish the right balance will be the challenge for the medical educators of the future.
 
 
 

Training prescribers how to prescribe mHealth apps

Sometime soon your doctor is going to prescribe you a mHealth app for your smartphone. There’s a 1 in 3 chance you already have one on your phone – for tracking calories, weight, exercise, your smoking, your blood sugar or our mood. How will you or your doctor know which is the right app?

 
Well at the moment nobody really knows. Intuitively, tracking your health with apps might help you to achieve your health goals but strictly speaking nobody really has built the evidence-base. In fairness to the evidence builders, the iPhone has only been around for 5 years and “there’s an app for that” was first used on Jan 29, 2009. Preliminary evidence suggests current mHealth apps aren’t really designed for health promoting behaviour change http://www.jmir.org/2012/3/e72/
 
Nonetheless, the market is out there. Happyique is already piloting a portal for app prescriptions…..reimbursement for prescription to follow http://www.happtique.com/mrx/
 
Your doctor hasn’t been trained in health behaviour change – this is a new job for medical school. Standards are needed – Happtique has started this work – they need to be grounded in evidence and sound from the perspective of psychology and behavioural economics.
 
How to move forwards? Teach medical student about behaviour change. Regulate apps according to evidence but with a light touch. Teach consumers to find reputable, independent apps.